Red Jacket IQ2 alarms and warnings
An alarm stops the pump. A warning doesn’t.
For the IQ2 box that runs a Red Jacket submersible pump.
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Alarms
| On the screen | What it means | What to do | Manual |
|---|---|---|---|
High Current Alarm | The motor drew too much current for too long. | Stops salesCall a tech. | 577014-500, p. 50 |
Locked Rotor Alarm | The pump motor is jammed. | Stops salesCall a tech. | 577014-500, p. 51 |
High Voltage Alarm | The supply voltage stayed too high. | Stops salesCall a tech. | 577014-500, p. 51 |
Phase Loss Alarm | One of the three power phases is missing. | Stops salesCall a tech. | 577014-500, p. 51 |
Self-Test Alarm | The IQ2 found a fault in its own pump protection. | Stops salesCall Veeder-Root support. | 577014-500, p. 51 |
Network Alarm | A network link that was working has been lost. | Stops salesCall a tech. | 577014-500, p. 51 |
Dry Run Alarm | The pump is trying to run with no fuel to pump.More on this alarm | Stops salesLow on fuel? Get a delivery. If not, call a tech. | 577014-500, p. 51 |
Warnings
| On the screen | What it means | What to do | Manual |
|---|---|---|---|
Bypass Mode Warning | Bypass mode is turned on. | Call a tech. | 577014-500, p. 52 |
Low Voltage Warning | The supply voltage has been low for a while. | Call a tech. | 577014-500, p. 52 |
Open Circuit Warning | The pump motor may not be connected. | Call a tech. | 577014-500, p. 52 |
Over Temperature Warning | It’s been over 149°F inside the IQ2 for a minute or more. | Call a tech. | 577014-500, p. 52 |
Setup Data Warning | The IQ2 isn’t set up enough to run the pump. | Stops salesCall a tech. | 577014-500, p. 52 |
Extended Run Warning | The pump has run longer than its set limit. Not always a problem. | Call a tech. | 577014-500, p. 52 |
Good to know
- The ERROR light means an alarm, and the pump has stopped.
- An alarm clears at the front panel only once its cause is fixed.
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Sources: Veeder-Root 577014-500, Rev G (2026).
Rows checked against the manual October 18, 2026.
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