Red Jacket IQ2 alarms and warnings

An alarm stops the pump. A warning doesn’t.

For the IQ2 box that runs a Red Jacket submersible pump.

Updated October 18, 2026

Alarms

Alarms: what each message means and what to do
On the screenWhat it meansWhat to doManual
High Current AlarmThe motor drew too much current for too long.Stops salesCall a tech.577014-500, p. 50
Locked Rotor AlarmThe pump motor is jammed.Stops salesCall a tech.577014-500, p. 51
High Voltage AlarmThe supply voltage stayed too high.Stops salesCall a tech.577014-500, p. 51
Phase Loss AlarmOne of the three power phases is missing.Stops salesCall a tech.577014-500, p. 51
Self-Test AlarmThe IQ2 found a fault in its own pump protection.Stops salesCall Veeder-Root support.577014-500, p. 51
Network AlarmA network link that was working has been lost.Stops salesCall a tech.577014-500, p. 51
Dry Run AlarmThe pump is trying to run with no fuel to pump.More on this alarmStops salesLow on fuel? Get a delivery. If not, call a tech.577014-500, p. 51

Warnings

Warnings: what each message means and what to do
On the screenWhat it meansWhat to doManual
Bypass Mode WarningBypass mode is turned on.Call a tech.577014-500, p. 52
Low Voltage WarningThe supply voltage has been low for a while.Call a tech.577014-500, p. 52
Open Circuit WarningThe pump motor may not be connected.Call a tech.577014-500, p. 52
Over Temperature WarningIt’s been over 149°F inside the IQ2 for a minute or more.Call a tech.577014-500, p. 52
Setup Data WarningThe IQ2 isn’t set up enough to run the pump.Stops salesCall a tech.577014-500, p. 52
Extended Run WarningThe pump has run longer than its set limit. Not always a problem.Call a tech.577014-500, p. 52

Good to know

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Sources: Veeder-Root 577014-500, Rev G (2026).

Rows checked against the manual October 18, 2026.

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